Successfully launched the refund option for customer service team with saving %20 of labor hour, and increasing the revenue by %5

Effectively redesigned, and updated 2 new operation’s applications, resulting decreased the operation’s team labor hours by %8.9, and increased the numbers of ordered that could’ve been handled in a day by %10

Collaborated with project managers to define project scope, goals, and deliverables, resulting in a 10% improvement in project efficiency.

Developed comprehensive project plans, timelines, and schedules, ensuring alignment with organizational goals and deadlines.

Facilitated communication between project team members, stakeholders, and relevant parties, leading to improved project coordination and stakeholder satisfaction.

Maintained detailed project documentation, including meeting minutes, action items, and progress reports, contributing to streamlined project workflows.

Identified potential risks and issues, implementing effective risk mitigation strategies that minimized project disruptions.

Efficiently assisted the team in budget development and tracking, managing project expenses to ensure alignment with budgetary constraints.

Conducted regular project meetings, communicating project status, updates, and issues to team members and stakeholders.

Utilized project management tools and software to enhance project coordination and organization.